{
  "url": "https://agentability.io/blog/pagerduty-agentability-spotlight.html",
  "slug": "blog/pagerduty-agentability-spotlight",
  "title": "PagerDuty and the Agentability Challenge: What 100 SaaS Products Reveal About AI-Readiness",
  "kicker": "Agentability Spotlight",
  "topic_id": "0e0ddf9a-c2d7-4122-bdea-6b4703446ade",
  "standfirst": "New research measuring how well 100 leading SaaS products support AI agent operation reveals systemic design gaps. PagerDuty and its peers face a common challenge: building software that humans and autonomous systems can both operate effectively.",
  "read_minutes": 6
}